Information regarding our COVID-19 measurements

Our customers are close to our hearts
COVID-19 / See what we are doing to ensure our guest's and team's well-being

Dear customers, we are very happy to welcome you and rest assured that we are putting a lot of effort into ensuring the health and safety of our customers and our team.

We invite you to read carefully the various procedures that we have put in place for your next stay.

Health and Hygiene Measures

  • Common areas are regularly disinfected
  • Different hand sanitizer stations have been added at several strategic locations
  • The room assigned to you has been carefully disinfected
  • The rooms have been redesigned without pillows and decorative throw, neither magazines or books, for greater peace of mind
  • You plan to stay a few days, all necessary will be placed in your room for the autonomy of your stay. (towels, glasses, coffee, etc.)
  • Our staff does a thorough job and implement recommendations from the Public Health Agency of Canada as well as provincial authorities.

Arrival and Departure

24-hour check-in kiosk at the hotel reception

  • We have a 24-hour check-in kiosk at the hotel reception that allows you to register and access your room at all times without the help of a receptionist.
  • The opening hours of the reception post have been reduced but this is subject to change depending on the current situation.
  • Quick, contactless check-in
  • Protective screens have been installed at the reception, providing greater protection for our guests and our staff.
  • If you wish your invoice will be issued by email to limit contacts


  • The restaurant has been open since June 15th. It will be our pleasure to welcome you in the dinning room or on the terrace for breakfast, dinner or supper.
  • Also the chef at Restaurant Lafontaine and his team offer you the service to take away or to deliver to your room.

The management and staff of the Hôtel Centre-Ville thank you for your trust and loyalty. We remain available to answer your questions. Do not hesitate to write to us at  or call us at 1-877-948-3623. We look forward to welcoming you very soon.